Privacy Policy
At JAT CHAT, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our messaging platform.
1. Information We Collect
1.1 Information You Provide
- Account Information: Username, display name, email address, phone number, and password
- Profile Information: Profile photo, status, and privacy settings
- Content: Messages, photos, videos, voice notes, and other content you share
- Contacts: Contact information you add or sync
1.2 Information We Collect Automatically
- Usage Data: How you interact with our service, features used, and time spent
- Device Information: Device type, operating system, and unique device identifiers
- Location Data: General location information based on IP address (with your consent)
- Log Data: Access logs, error reports, and performance data
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our messaging services
- Process and deliver your messages and content
- Authenticate users and prevent unauthorized access
- Personalize your experience and recommend relevant features
- Communicate with you about service updates and support
- Analyze usage patterns to improve our services
- Enforce our Terms of Service and community guidelines
- Comply with legal obligations and protect our rights
3. Information Sharing
3.1 We Do Not Sell Your Information
We never sell your personal information to third parties for marketing purposes.
3.2 When We Share Information
We may share your information only in the following circumstances:
- With Other Users: Your profile information and messages are shared with users you communicate with
- Service Providers: With trusted third-party service providers who help us operate our service
- Legal Requirements: When required by law, court order, or government request
- Safety & Security: To protect our users, prevent fraud, or ensure security
- Business Transfers: In connection with mergers, acquisitions, or asset sales
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: End-to-end encryption for all messages and media
- Secure Storage: Your data is stored on secure servers with limited access
- Regular Audits: We regularly review our security practices
- Access Controls: Strict access controls for our employees and systems
- Monitoring: 24/7 security monitoring for suspicious activities
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Request a copy of your data in a machine-readable format
- Objection: Object to certain uses of your information
- Restriction: Limit how we process your information
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Fulfill legitimate business purposes
When you delete your account, we will delete your personal information within 30 days, except where we are required by law to retain it.
7. Children's Privacy
JAT CHAT is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information immediately.
Users aged 13-17 must have parental consent to use our service and should review this policy with their parents.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a prominent notice in our app
Your continued use of our service after such changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: privacy@jatchat.com
Website: https://jatchat.com
Mail: JAT CHAT Privacy Team
123 Privacy Lane
San Francisco, CA 94102